Nagad
- Open Nagad and choose Send Money.
- Paste the number shown in the lv999 cashier.
- Enter ৳300 or more and confirm with your PIN.
- Copy the transaction ID back into the cashier and give it up to 3 minutes.
A deposit at lv999 is a transfer from your own mobile wallet to the payment number shown inside the cashier. Nothing exotic happens behind the scenes: one wallet, one amount, one transaction ID you keep until the new balance appears. When the details match, the money lands in about 3 minutes.
Most deposits that fail are not technical failures at all. Someone types the number by hand instead of copying it. Someone sends ৳200 and wonders why nothing arrives. Someone closes the app before the confirmation screen loads and never sends the transaction ID. Fix those habits once and every later top-up is a repeat of the same three taps.
lv999 accepts five funding routes. All of them credit your balance in about 3 minutes, and withdrawals travel back the same way, usually inside 33 minutes. Pick the one where your money already sits.
| Method | Minimum deposit | Minimum withdrawal | Daily withdrawal cap |
|---|---|---|---|
| bKash | ৳300 | ৳700 | ৳130,000 |
| Nagad | ৳300 | ৳700 | ৳130,000 |
| Rocket | ৳300 | ৳700 | ৳130,000 |
| Upay | ৳300 | ৳700 | ৳130,000 |
| Bank Transfer | ৳300 | ৳700 | ৳130,000 |
The ৳130,000 daily cap is the starting figure on the Copper VIP level. Silver, Gold, Platinum and Titanium raise it step by step, so regular players are not stuck at the same ceiling all year.
bKash and Nagad cover most players, and they are the two routes with the fewest steps on a smartphone. Rocket is the practical choice on a basic phone without reliable data. Upay works the same way for smaller balances. Bank transfer suits players moving larger sums who want a statement on file, but it needs your reference field filled in exactly.
The bKash flow below is the same pattern for every wallet on the list. Only the app changes; the order of the taps does not.
Log in at lv999, tap Deposit and choose bKash. The page shows a payment number that belongs to this transaction only, so do not save it for later.
Long-press to copy. One wrong digit sends your money to a stranger, and no amount of live chat can pull it back from a wallet that is not ours.
Open bKash, tap Send Money, paste the number and type your amount. Anything under ৳300 does not register as a deposit on your account.
bKash shows the receiver name and the amount before the PIN screen. Compare both with what the cashier displayed, then confirm. The confirmation SMS carries the transaction ID.
Paste the transaction ID into the cashier if the field is still empty. Most balances update well inside 3 minutes. Keep the SMS until the new figure is on screen.
Nothing after 3 minutes? Do not send again. Open 24/7 live chat with the transaction ID, the amount and the time you sent it. A second transfer on top of a pending one is the single most common reason a balance needs manual cleanup.
Same idea, different screens. Each block below is three or four actions once you are inside the app, and each one still ends with a transaction ID going back into the cashier.
Whatever the route, the sending wallet or bank account should carry the same name as your lv999 account. A deposit from a cousin's bKash is not lost, but it waits in review until live chat connects the two names, and that takes longer than the 3 minutes you were expecting.
Almost every complaint about a slow deposit fits one of the rows below. Read the symptom first, then do the fix before you send anything else.
| What you see | Likely cause | What to do next |
|---|---|---|
| Sent to the wrong number | The number was typed by hand instead of copied | Message live chat with the transaction ID straight away. Recovery depends on the receiving wallet, so copy the number next time. |
| Transfer went through, balance did not move | The amount was below the ৳300 minimum | It does not count as a deposit. Make a fresh transfer of ৳300 or more. |
| Cashier asks for an ID you never got | The app closed before the confirmation screen | Open bKash or Nagad again, copy the ID from the SMS, paste it into the cashier by hand. |
| ID submitted, still nothing after 3 minutes | The transfer is pending or flagged as a possible duplicate | Send nothing more. Give chat the ID, the amount and the exact time. |
| Deposit stuck in review | The wallet name does not match the account name | Have a photo of your NID, passport or driving licence ready. KYC review takes up to 24 hours. |
| Cashier page reloads on its own | Weak data connection at the wrong moment | Switch to Wi-Fi, check whether the transfer already went out, and only then try again. |
One rule covers the rest: the only payment number you should ever send money to is the one displayed inside the lv999 cashier after you log in. Numbers sent through social media messages, group chats or screenshots are never ours, no matter who shares them.
If your balance does move but the amount looks smaller than what you sent, it is usually a ৳300 top-up that never reached us at all and a separate transfer that did. Live chat can line the two up in a few minutes.
Your first deposit carries 130% extra, capped at ৳22,000. Put in ৳1,000 and you start with ৳2,300 to play, but the extra is site credit rather than cash, and it arrives with a 19x wagering requirement attached before any of it can be withdrawn.
That makes the first top-up a planning decision, not just a payment. If you want a quick test of the games with little commitment, deposit ৳300 and treat the session as a look around. If you plan to play for a few evenings, a larger first deposit uses the bonus properly instead of leaving the cap untouched.
| Term | What it means for you |
|---|---|
| First deposit bonus | 130% up to ৳22,000 |
| Reload bonus | 11% |
| Daily cashback | 0.7% |
| Referral bonus | ৳375 |
| Wagering requirement | 19x |
| Minimum deposit | ৳300 |
Cashback sits alongside the welcome offer. It starts at 0.7% on the Copper level and climbs with each VIP tier, up to 1.9% on Titanium, where a personal manager also takes over your requests.
One thing to settle early: identity checks. KYC has to be finished once before your first withdrawal, using a national ID card, passport or driving licence, and the review takes up to 24 hours. Sending those documents on the same day as your deposit saves you waiting later, when you actually want the money out.
Create the account, keep the wallet app open beside it, and follow the five steps above. If the balance does not move, live chat is staffed around the clock and can match a transaction in minutes.
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